Sending parcels via DPD

Our partner carrier DPD was founded in Germany in the late 1970s and was named at that time German Parcel Service. It is only in 2008 that the company rebranded itself as DPD. DPD Group is now an international delivery network owned by GeoPost, the #2 on the European market.

Today, DPD delivers daily more than 4 million of parcels across Europe for total sales of 409 millions EUR (2015).

DPD takes charge of  transporting and delivering your parcels and envelopes thanks to 28,000 parcelshops throughout Europe and 6 centres de tris et 56 agences répartis sur toute la France.

 

Terms of delivery of your parcels shipped with DPD

Several delivery options are available for your clients for a greater flexibility and comfort:

  • Delivery on appointment in a time window of 3 hours with the Predict: Choice of the date/time of delivery by SMS
  • Delivery in a DPD Pickup Shop: An SMS/email is sent once the parcel reaches the Pickup Shop. Parcels are available for collection for 9 days.
  • Delivery to a neighbor: The recipient can authorize a trusted third-party to sign for the package (janitor, friend…)
  • Workplace delivery or delivery to another addressThe parcel can be delivered to the recipient anywhere he is (workplace, vacation spot, second home…).
     
  • Pickup at a DPD Depot: The parcel will be available for withdrawal for 10 days in one of their depots nationwide.
     

DPD's Predict service: the interactive delivery on appointment. How does it work?

1. THE RECIPIENT CAN CHOOSE FROM SEVERAL DELIVERY DATES

The recipient receives an SMS that proposes him 2 delivery dates with a delivery window of 3 hours.

He confirms his choice* by replying directly to the SMS.

He can also choose from a wider range of delivery dates by identifying his parcel on the Parcel Navigator on DPD's website.*

* choice must be confirmed before 11pm

 

2. THE PREDICT APPOINTMENT IS CONFIRMED

A confirmation SMS is sent to the consignee.

Both the delivery date and window are validated.

 

3. D DAY: CONFIRMATION OF THE DELIVERY TIME

The day of the delivery the recipient gets another SMS informing him of the exact delivery time (60-minute time slot).